PropOps Web

Feature List

1

Job Management

  • Full job lifecycle management with status tracking
  • Configurable job types, statuses, and priorities
  • Job assignment and workflow automation
  • Multi-date tracking (start, end, completion, quote, invoice dates)
  • Quote expiry tracking with automated reminders
  • Overdue job detection and reporting
  • Real-time job calendar view with scheduling
  • Quick inline job status updates from dashboard
2

Document & Media Management

  • Per-job document uploads with categorisation
  • 8 document types (authorisation, certifications, finance, quote, form, compliance, legal, other)
  • Role-based document access and distribution
  • Before/During/After photo categorisation
  • Automatic video compression and thumbnail generation
  • Concurrent multi-file uploads with progress tracking
  • Secure document email distribution with permission validation
  • Admin document management dashboard
3

Communication & Collaboration

  • Rich text case notes with multimedia attachments
  • Multi-recipient case note routing (agent, contractor, private client, internal)
  • Case note pinning for important information
  • HTML email rendering of case notes with previews
  • 30+ notification event types
  • Multi-channel notifications (email, push, in-app)
  • Real-time in-app notification dashboard
  • Brevo email integration with full delivery tracking
  • WhatsApp template-based messaging system
  • Email event tracking (delivered, opened, clicked, bounced)
4

User & Access Management

  • Full role-based access control (RBAC)
  • 5 account types with type-specific permissions
  • Permission inheritance and delegation
  • API endpoint-level permission enforcement
  • Multi-branch access control with data filtering
  • Session management with IP blacklisting
  • Password breach detection (HaveIBeenPwned integration)
  • CSRF protection on all state-changing operations
  • Comprehensive session security features
5

Reporting & Analytics

  • Complete activity audit trail (photos, documents, case notes, logins)
  • Filterable activity logs (24h, 7d, 30d, 90d, all-time)
  • Recent activity feed widget
  • User contribution reporting (jobs, notes, files created)
  • Financial reports with branch-level detail
  • Page view analytics and navigation tracking
  • Activity visualisation with charts and exports
  • CSV export functionality for all reports
  • AI-powered analytics dashboard (beta)
6

Financial Management

  • Payment status tracking for clients, contractors, agents, and in-house
  • Multi-party payment tracking and reporting
  • Payment status lifecycle (new, pending, paid, overdue)
  • Financial reporting with branch grouping
  • Dashboard payment summaries
7

Contractor Management

  • Interactive contractor map with coverage areas
  • Coverage area visualisation with MapBox
  • Contractor trade and specialisation management
  • Contractor profile with job history and statistics
  • All-time recall tracking with reasons logged
  • Contractor earnings reports
  • Job statistics per contractor
8

Account & Branch Management

  • Branch creation and management
  • Staff-to-branch assignment with role-based access
  • Agent profile management
  • Role and permission configuration
  • User onboarding with welcome emails
  • Profile information management
  • Contractor profile tracking
9

API & Platform

  • RESTful API with 100+ endpoints
  • Comprehensive API documentation
  • Health check endpoints for all APIs
  • CSRF token protection
  • Centralised permission system
  • API usage logging and monitoring
  • Consistent error handling and responses
10

Cross-Platform Support

  • Responsive web application
  • Dark mode support with persistence
  • Push notifications (APNs)
  • Browser desktop notifications
  • Mobile-responsive design
  • Cross-platform session authentication
11

Security & Compliance

  • GDPR cookie consent management
  • Pre-login consent tracking
  • Session data sanitisation
  • Security audit tooling
  • Rate limiting (password reset)
  • Encrypted PII Data & Case Notes at Rest
  • Comprehensive activity logging
12

System Features

  • Brand customisation
  • Maintenance Mode
  • System document creation and management
  • Full system activity audits
  • SLA breach detection and monitoring

Coming Soon!